The great direct sales scandal
Are high-pressure direct sales tactics about to be exposed as the next PPI-style scandal?
Posted 15 January 2018 | JoTS Online
Content Tags: Analysis|Property and Housing|West Midlands
ANALYSIS: The prosecution of Summit Roofguard exposed high-pressure sales techniques, misleading finance arrangements and systemic consumer detriment, prompting wider questions about accountability across the direct sales and consumer finance sectors.
Anyone who has ever been sold a big-ticket household item has probably heard their salesman say: ‘Let me just have a word with my manager.’ It’s a common tactic used to make the buyer feel like they’re about to receive a brilliant, discounted deal. But have such ploys brought the direct-sales industry to the brink of a PPI-style scandal?
Steve had long since resigned himself to the fact h...
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