LoginMatt Allwright: Subscription traps
Matt sets off on an intrepid journey across the consumer protection landscape
Posted 23 October 2017 | JoTS Online
Content Tags: Opinion|Consumer Goods and Services|National
OPINION: Matt Allwright reflects on the hidden cost of subscription renewals, automatic payments and information overload, arguing that consumers need clearer reminders if they are to avoid paying for services they no longer want.
I’m great at giving advice. People come up to me in the street all the time and ask me for help with aspects of their consumer life. I give it to them, but all the while, I’m like a chap in a cartoon with an angel on one shoulder, quietly applauding my public spirit, and a devil on the other, shouting: "Oh yeah, buddy, and when was the last time YOU got quotes from three different roofers?...
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