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Worried consumers still need the UK ECC


The consumer protection of the UK ECC will still be much-needed post-Brexit

Paul Evans

Posted 29 June 2018 | JoTS Online


Content Tags:  Analysis|Consumer Goods and Services|National


ANALYSIS: As Brexit raised questions over future cross-border redress, the UK European Consumer Centre’s casework showed why European cooperation still mattered for consumers. From complex disputes with overseas traders to small claims, recalls and package travel, the Centre’s 16,000 cases a year underlined the risks of leaving shoppers without a practical route to help.

Do you know who to turn to when something goes wrong?

This question may sound straightforward but actually sits at the very heart of the constant battle of how best to protect consumers in the 21st century.

Whether you’ve hit a roadblock requesting a refund on faulty goods, been ripped off by a fraudulent company or have unwittingly purchased counterfeit products, do not fret, tradi...

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