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LTS: Tackling rogue letting agents


London Trading Standards is taking on letting agents who aren’t complying with the law

Richard Young

Posted 21 September 2018 | JoTS Online


Content Tags:  Updates|Property and Housing|London


UPDATES: London Trading Standards found widespread failures by letting agents to display legally required fees and client money protection information, while enforcement action continues against rogue operators breaching consumer law.

In June this year, a website survey of letting agents in London revealed an extremely high level of non-compliance with the requirement to display fees and other information. The survey of 137 letting agent websites carried out by London Trading Standards (LTS) revealed that many letting agents in London are not being transparent about their fees and how they will protect tenants’ money. LTS fo...

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