CPPD Module 15: ADR
Bring your knowledge of this crucial area up to speed with our CPPD test
Posted 28 December 2018 | JoTS Online
Content Tags: Development|CPPD|National
DEVELOPMENT: This CPPD module explains Alternative Dispute Resolution for consumer disputes, covering its legal framework, competent authorities and practical value as a quicker, lower-risk route than court action.
Alternative Dispute Resolution (ADR), very much as we see it today, has been part of the consumer protection environment for many years. Consumers are commonly aware of schemes such as the Association of British Travel Agents (ABTA) or the Civil Aviation Authority (CAA).
Trading standards professionals have made good use of various trade association bodies such as The Glass and Glazing Fe...
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