Halfords fined for poor car service
Halfords has been fined after a successful prosecution by trading standards
Posted 26 March 2019 | JoTS Online
Content Tags: Updates|Automotive|West Midlands
UPDATES: Halfords has been fined after a Trading Standards investigation found multiple serious faults were missed during a vehicle service, raising concerns about vehicle safety and servicing standards.
During an undercover test purchase and investigation by Warwickshire trading standards, garage staff at Halfords Autocentre in Stratford upon Avon failed to rectify or report 11 separate faults on a Volkswagen Passat, including: leaking front shock absorbers; a spilt drive shaft gaiter; an insecure battery and excessive play on the anti-roll bar.
Staff also failed notice a split wiper bla...
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