LoginSurge in UK ECC travel enquiries
The UK European Consumer Centre has seen a record number of enquiries
Posted 24 April 2020 | JoTS Online
Content Tags: Updates|Consumer Goods and Services|National
UPDATES: UK ECC reported its largest surge in travel enquiries since the volcanic ash crisis, as airline cancellations and voucher disputes left consumers weighing refund rights against the delays and practical realities of Covid-19 disruption.
The UK European Consumer Centre (UK ECC) has received a record number of enquiries in the last 48 hours with over 1,000 consumers seeking its expertise and advice in relation to airline flight cancellations. This the biggest influx of consumer enquiries since the 2010 Icelandic volcanic ash cloud chaos.
Ryanair, based in Ireland, is required by European legislation to offer a refund or re...
CTSI Member-Only Content
This content can only be accessed by logged-in members of CTSI.
Already a member? Please enter your details below. If your login is successful, the page will automatically refresh and the full content will be visible.
Why join CTSI?
The Chartered Trading Standards Institute (CTSI) is the representative body for UK Trading Standards and Regulatory Compliance professionals - and one of the largest, oldest (est. 1881) and most respected consumer protection organisations in the world.
As a non-profit campaigning organisation (see our Latest Campaigns), our strength, our voice and our ability to influence government, industry and the media, and shape public opinion comes directly from our membership, who are organised in an active network of branches, regions and special interest groups around the country. We are stronger together.
Interested in becoming a Member of CTSI?
Read about our various Membership Options - from Full Membership (qualified Trading Standards professionals) to Associate Membership (consumer protection supporters).
