LoginCMA sets up Covid-19 taskforce
The CMA is assessing the main consumer protection issues emerging from the crisis
Posted 06 May 2020 | JoTS Online
Content Tags: Updates|Consumer Goods and Services|National
UPDATES: The CMA’s Covid-19 Taskforce is prioritising cancellation and refund complaints in weddings, holiday accommodation and childcare, warning businesses that consumers should usually receive refunds where lockdown prevents services from being delivered.
The Competition and Markets Authority (CMA) has established a Covid-19 Taskforce, which monitors market developments and identifies the big problems facing consumers.
The Taskforce has seen increasing numbers of complaints in relation to cancellations and refunds, which now account for four out of five complaints being received. So far, concerns include people being pressured to accept vo...
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