LoginLTS warns on ‘refund vouchers’
With cancellations surging due to COVID-19 crisis LTS calls for consumers' rights to be upheld
Posted 09 June 2020 | JoTS Online
Content Tags: Updates|Consumer Goods and Services|London
UPDATES: London Trading Standards is calling for consumers' refund rights to be upheld after sharp rises in complaints about cancelled travel, events and voucher offers during the pandemic.
London Trading Standards (LTS) is calling for consumers who have tickets for cancelled flights, holidays and events to have their legal rights to a refund upheld, and has published advice to consumers on its <a href="http://www.londontradingstandards.org.uk">website</a>.
According to LTS, complaints about travel firms in London were up 280% during March to May 2020, ...
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