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CCAS marks five years of ADR


Since the introduction of the ADR regulations, £12.7m has been recovered for consumers

Richard Young

Posted 09 July 2020 | JoTS Online


Content Tags:  Updates|Inside Trading Standards|National


UPDATES: The Consumer Codes Approval Scheme (CCAS) is celebrating five years of Alternative Dispute Resolution (ADR) consumer regulations. The ADR regulations were launched in 2015 to improve relationships between...

The Consumer Codes Approval Scheme (CCAS) is celebrating five years of Alternative Dispute Resolution (ADR) consumer regulations.

The ADR regulations were launched in 2015 to improve relationships between consumers and traders by encouraging the resolution of disputes without recourse to the courts.

Over the past five years, more than 68,000 UK businesses joined the scheme and more ...

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