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10 years of the Consumer Code


Noel Hunter looks back on the achievements of the scheme over the past decade

Richard Young

Posted 21 July 2020 | JoTS Online


Content Tags:  Opinion|Property and Housing|National


OPINION: Ten years after the Consumer Code for Home Builders began, its chair reflects on the Code’s growth, the importance of independent dispute resolution and the need to keep improving protection for new-build buyers.

I was appointed as Chairman of the <a href="https://consumercode.co.uk/">Consumer Code for Home Builders</a> when the Code was in its infancy back in 2010. The National House Building Council (NHBC) and MD Insurance Services had begun to develop the Code and wanted an independent Chair to add rigour and provide a consumer focus across all aspects of the Code’s work.

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