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CCAS ADR membership climbs


The Consumer Codes Approval Scheme has been boosted by new members

Richard Young

Posted 05 October 2020 | JoTS Online


Content Tags:  Updates|Inside Trading Standards|National


UPDATES: Consumer Codes Approval Scheme figures reveal strong growth in ADR participation, business membership and protected consumer spending, underlining increasing confidence in alternative dispute resolution.

The Consumer Codes Approval Scheme (CCAS) is celebrating more than five years of success. The ADR regulations, launched in 2015, improve relations between consumers and traders by encouraging dispute resolution before going to court.

Many businesses realise the peace of mind that ADR brings. Over the past five years, over 68,000 UK businesses joined the scheme demonstrating the increasing...

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