Voices from the Front Line
We hear from frontline officers about this year's strains on enforcement
Posted 10 December 2020 | JoTS Online
Content Tags: Opinion|Enforcement Practice|National
OPINION: Frontline trading standards professionals describe how COVID-19 changed workloads, priorities and enforcement pressures, revealing the strain on small teams as they adapted services during a national crisis.
<strong>What impact has the COVID crisis had on your day-to-day work? </strong>"From our services point of view, our team was small before COVID and we were struggling to provide trading standards services. However, since the beginning of the crisis our team have had to prioritise COVID complaints and enquires, which has taken up about 95% of our time. That has resulted in ver...
CTSI Member-Only Content
This content can only be accessed by logged-in members of CTSI.
Already a member? Please enter your details below. If your login is successful, the page will automatically refresh and the full content will be visible.
Why join CTSI?
The Chartered Trading Standards Institute (CTSI) is the representative body for UK Trading Standards and Regulatory Compliance professionals - and one of the largest, oldest (est. 1881) and most respected consumer protection organisations in the world.
As a non-profit campaigning organisation (see our Latest Campaigns), our strength, our voice and our ability to influence government, industry and the media, and shape public opinion comes directly from our membership, who are organised in an active network of branches, regions and special interest groups around the country. We are stronger together.
Interested in becoming a Member of CTSI?
Read about our various Membership Options - from Full Membership (qualified Trading Standards professionals) to Associate Membership (consumer protection supporters).
Login