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CMA launches refund investigation


The CMA is looking into whether consumer rights were breached by airlines

Richard Young

Posted 16 December 2020 | JoTS Online


Content Tags:  Updates|Consumer Goods and Services|National


UPDATES: The Competition and Markets Authority (CMA) has launched an investigation into whether airlines have breached consumer rights by failing to

The Competition and Markets Authority (CMA) has launched an investigation into whether airlines have breached consumer rights by failing to offer cash refunds for flights they could not lawfully take due to the COVID-19 pandemic.

The investigation will consider situations in which airlines continued to operate flights despite people being unable to travel for non-essential purposes in the...

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