LoginReflecting on eight years at NTS
As NTS Chair Lord Toby Harris steps down from the role, he reflects on his tenure
Posted 27 September 2021 | JoTS Online
Content Tags: Opinion|Inside Trading Standards|National
OPINION: Looking back on eight years as Chair of National Trading Standards, the author reflects on major achievements, collaborative successes, emerging threats and the challenges of protecting consumers before handing over leadership to a successor.
In 2013, I was honoured to be appointed the Chair of National Trading Standards and become part of a community that has such an important and valued role in protecting consumers and safeguarding legitimate businesses. I am proud of our achievements over the past eight years. Tackling over £1bn in business and consumer detriment and delivering a return on investment of £11.54 for every...
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