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New consumer vulnerability guide


A guide to help businesses look after the interests of vulnerable consumers has been launched

Richard Young

Posted 07 October 2021 | JoTS Online


Content Tags:  Updates|Consumer Goods and Services|National


UPDATES: A new consumer vulnerability guide examines how changing shopping habits, financial hardship and behavioural factors are increasing risks for consumers, with experts calling for better understanding and fairer business practices.

With consumers of all types and in all corners of the UK facing a rising tide of scams, Business Companion - a free service provided by CTSI on behalf of the Department for Business, Energy and Industrial Strategy - has published a new information resource to help businesses identify and assist vulnerable consumers.

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