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Calls for change to holiday rules


Legislation to protect holidaymakers is not fit for purpose, says CTSI

Richard Young

Posted 05 June 2023 | JoTS Online


Content Tags:  Updates|Consumer Goods and Services|National


UPDATES: CTSI is calling for reforms to Linked Travel Arrangements, arguing that promised consumer protections have fallen short and urging Government to close gaps that continue to leave independent holidaymakers exposed.

CTSI has urged the Government to address “consumer confusion” around terms and conditions of holiday bookings.

Different levels of protection currently exist for UK consumers if they are booking separate types of holiday and travel services (such as flights, accommodation and car hire). The level of protection depends on how a booking is made and the length of time between separ...

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The Chartered Trading Standards Institute (CTSI) is the representative body for UK Trading Standards and Regulatory Compliance professionals - and one of the largest, oldest (est. 1881) and most respected consumer protection organisations in the world.

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