Login IconLogin / Member Area / Consumer Helpline delivered by Citizens Advice 0808 223 1133

1 Sylvan Court Sylvan Way SS15 6TH Basildon, Essex, UK

Contractor fined for keeping deposit


A fencing contractor has been prosecuted for taking a deposit and failing to carry out work

Richard Young

Posted 19 February 2024 | JoTS Online


Content Tags:  Updates|Consumer Goods and Services|South West


UPDATES: A fencing contractor who kept a customer's deposit without carrying out the agreed work has been fined after Trading Standards prosecuted the case, with the consumer receiving a full refund before sentencing.

A fencing contractor from Wiltshire who took deposits for work that was never carried out has been fined following an investigation and prosecution by Bath & North East Somerset Council Trading Standards.

Officers began an investigation into Mark Harris (47), trading as A/M Fencing and Repairs of Lower South Wraxall, after receiving a complaint from an elderly resident.

They...

CTSI Member-Only Content


This content can only be accessed by logged-in members of CTSI.

Already a member? Please enter your details below. If your login is successful, the page will automatically refresh and the full content will be visible.

Why join CTSI?

The Chartered Trading Standards Institute (CTSI) is the representative body for UK Trading Standards and Regulatory Compliance professionals - and one of the largest, oldest (est. 1881) and most respected consumer protection organisations in the world.

As a non-profit campaigning organisation (see our Latest Campaigns), our strength, our voice and our ability to influence government, industry and the media, and shape public opinion comes directly from our membership, who are organised in an active network of branches, regions and special interest groups around the country. We are stronger together.


Interested in becoming a Member of CTSI?

Read about our various Membership Options - from Full Membership (qualified Trading Standards professionals) to Associate Membership (consumer protection supporters). 

Join CTSI 

Return to JoTS Online Articles

© 2026 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: