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Seeing the big picture


Why data-gathering is vital to addressing some of the problems the profession faces

Richard Young

Posted 10 July 2024 | JoTS Online


Content Tags:  Analysis|Inside Trading Standards|National


ANALYSIS: Effective enforcement depends on more than individual casework. Examining intelligence gathering across Trading Standards, this feature explores why incidents go unreported, how fragmented data weakens consumer protection, and why better collaboration and analysis are essential for identifying emerging risks and directing resources where they are needed most.

The complexity of Trading Standards work, combined with pressures on overstretched local authorities and other public services, can mean that the details of consumer protection incidents often go unrecorded, or are not recorded properly. And for a variety of reasons — including changing consumer habits, a lack of awareness of where to report problems, and the shame that can sometimes accompany ...

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