Login IconLogin / Member Area / Consumer Helpline delivered by Citizens Advice 0808 223 1133

1 Sylvan Court Sylvan Way SS15 6TH Basildon, Essex, UK

Letting agent hit with £10,000 penalty


A letting agent which failed to protect clients' money has been ordered to pay a fine

Richard Young

Posted 12 February 2025 | JoTS Online


Content Tags:  Updates|Property and Housing|South West


UPDATES: A Somerset letting agent has been fined £10,000 after failing to protect client money, underlining the legal safeguards designed to protect landlords and tenants in the private rented sector.

A letting agent which failed to protect clients’ money has been fined £10,000 following an investigation by Bath & North East Somerset Council Trading Standards.

Mendip Property Management Ltd, based in the Chew Valley in Somerset, was found to be operating without the necessary safeguards to protect client funds.

By law, letting or property management agents in the pri...

CTSI Member-Only Content


This content can only be accessed by logged-in members of CTSI.

Already a member? Please enter your details below. If your login is successful, the page will automatically refresh and the full content will be visible.

Why join CTSI?

The Chartered Trading Standards Institute (CTSI) is the representative body for UK Trading Standards and Regulatory Compliance professionals - and one of the largest, oldest (est. 1881) and most respected consumer protection organisations in the world.

As a non-profit campaigning organisation (see our Latest Campaigns), our strength, our voice and our ability to influence government, industry and the media, and shape public opinion comes directly from our membership, who are organised in an active network of branches, regions and special interest groups around the country. We are stronger together.


Interested in becoming a Member of CTSI?

Read about our various Membership Options - from Full Membership (qualified Trading Standards professionals) to Associate Membership (consumer protection supporters). 

Join CTSI 

Return to JoTS Online Articles

© 2026 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: