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Govt must 'get to grips' with rip-offs


The latest Consumer Detriment Survey reveals an eye-watering £71.2bn in consumer harm

Richard Young

Posted 28 March 2025 | JoTS Online


Content Tags:  Updates|Consumer Goods and Services|National


UPDATES: CTSI is calling for stronger Government action after new research revealed the scale of consumer detriment across the UK, with billions of pounds lost to poor practice, scams and unfair treatment.

CTSI is urging the Government to ‘get to grips’ with the rising tide of risks and rip-offs facing consumers, as the latest <a href="https://assets.publishing.service.gov.uk/media/67e2c07374e40de685195b55/consumer-detriment-survey-2024.pdf" target="_blank" rel="noopener">Consumer Detriment Survey</a> reveals that seven out of 10 consumers have had a nega...

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