Journal of Trading Standards, Online Edition - JoTS Online

Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.

Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.

Latest JoTS Online Articles :

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UK ECC celebrates Europe Day

Posted: 11 May 2020

UPDATES: UK ECC marked Europe Day during its busiest period on record, as Covid-19 travel disruption drove thousands of cross-border consumer enquiries, many involving Ryanair cancellations and flight refund disputes.

UK ECC issues coronavirus advice

Posted: 17 March 2020

UPDATES: As coronavirus disrupts travel across Europe, UK ECC explains consumers’ rights on cancellations, refunds and rebooking, and why official travel advice can determine the outcome.

Knife sales: the sharp end

Posted: 07 January 2020

ANALYSIS: Rising knife crime has intensified scrutiny of age-restricted sales. This feature examines the changing legal framework, the challenges facing retailers and enforcement officers, and what the Offensive Weapons Act means in practice.

Global damage of IP theft revealed

Posted: 06 June 2019

ANALYSIS: New international research exposes the vast economic and criminal impact of intellectual property theft, showing how counterfeit goods and piracy fuel organised crime while placing businesses, consumers and governments under growing pressure.

EU data roaming charges post-Brexit

Posted: 16 August 2018

ANALYSIS: Free EU data roaming had quickly become part of ordinary travel for UK consumers, but Brexit raised difficult questions over reciprocal network agreements, wholesale charges and whether existing protections could survive outside the Digital Single Market.

Package holiday rules updated

Posted: 03 August 2018

UPDATES: New package travel rules extend consumer protection to holidays built through online linked bookings, giving travellers clearer rights on cancellation, insolvency, liability and repatriation when flights, accommodation or other services are combined.

Interview: Jacqui Minor

Posted: 13 May 2018

OPINION: Former European Commission consumer policy leader Jacqueline Minor reflects on her career, Brexit, consumer rights and the challenges ahead, explaining why she continues to support trading standards after retirement.