Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.
Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.
Latest JoTS Online Articles :
Filtered by tag|Paul Evans|Clear Filter
Posted: 03 October 2018
UPDATES: Following the collapse of Primera Air, the UK European Consumer Centre explains the different options available to affected passengers, including advice for stranded travellers and those with connected travel arrangements.
Posted: 25 September 2018
UPDATES: B&M Retail was ordered to pay more than £490,000 after repeated sales of knives to children during test purchases. The prosecution highlights the consequences of failing to enforce age-restricted sales controls.
Posted: 18 September 2018
UPDATES: CTSI is encouraging businesses to join its Consumer Codes Approval Scheme, arguing that approved codes and alternative dispute resolution strengthen consumer confidence while helping firms resolve disputes without costly litigation.
Posted: 05 September 2018
UPDATES: A CTSI Brexit Think Tank report warns that losing European consumer protection networks, alongside declining trading standards resources, could weaken enforcement, business confidence and consumer safeguards after EU withdrawal.
Posted: 17 August 2018
UPDATES: CTSI is backing London Trading Standards Week as the capital's 33 services highlight product safety, scams, used cars, housing and underage sales through coordinated consumer and business awareness activity.
Posted: 16 August 2018
ANALYSIS: The Office for Product Safety and Standards has set out its first strategy, promising stronger national incident response, better recall information, border support and closer work with local authorities, manufacturers and CTSI expertise.
Posted: 04 July 2018
UPDATES: The Consumer Codes Approval Scheme reports sharply rising consumer engagement, growing coverage across UK markets and millions of pounds in recovered compensation, underlining its expanding role in strengthening consumer confidence.
Posted: 29 June 2018
ANALYSIS: As Brexit raised questions over future cross-border redress, the UK European Consumer Centre’s casework showed why European cooperation still mattered for consumers. From complex disputes with overseas traders to small claims, recalls and package travel, the Centre’s 16,000 cases a year underlined the risks of leaving shoppers without a practical route to help.
Posted: 24 June 2018
UPDATES: CTSI’s 2018 Hero Awards honoured consumer champions, enforcement partners, scam victims and frontline professionals whose work had protected communities from fraud, nuisance calls, unsafe goods and wider detriment. From Martin Lewis and trueCall to Maev Dunmore, Sigrid Hambly and National Trading Standards, the ceremony showed the breadth of courage behind modern consumer protection.
Posted: 11 June 2018
UPDATES: New government proposals would allow the Information Commissioner’s Office to fine company directors personally for nuisance marketing, closing a loophole used by firms that liquidate and restart under new names. The measures sit alongside tougher direct marketing rules, better data sharing with Ofcom and funding for call blockers to protect vulnerable consumers.
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