Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.
Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.
Latest JoTS Online Articles :
Filtered by tag|Opinion|Clear Filter
Posted: 30 September 2022
OPINION: CTSI Chair Tendy Lindsay reflects on why diversity and inclusion must be embedded throughout the profession, from recruitment and qualifications to enforcement, leadership and community engagement.
Posted: 05 September 2022
OPINION: The language used to describe people as consumers, customers, citizens or patients shapes expectations, rights and public policy. This thought-provoking piece questions whether 'consumer' remains the most appropriate label.
Posted: 25 August 2022
OPINION: Drawing on frontline experience in property and lettings enforcement, Emma Cooke reflects on the sector's challenges, the impact of recent reforms and the continuing need for effective consumer protection.
Posted: 25 August 2022
OPINION: Lord Jamie Lindsay discusses his long-standing commitment to consumer protection, the importance of maintaining consumer confidence and the role effective regulation plays in supporting both the economy and public trust.
Posted: 06 July 2022
OPINION: Consumer confidence depends on effective enforcement, argues this commentary, which links rising levels of consumer detriment with the essential role Trading Standards plays in protecting legitimate businesses, supporting economic growth and maintaining trust in the marketplace.
Posted: 27 June 2022
OPINION: Drawing on the African concept of ubuntu, this reflective piece considers compassion, shared responsibility and leadership, encouraging Trading Standards professionals to recognise how individual actions shape colleagues, communities and the wider profession.
Posted: 07 June 2022
OPINION: Mounting financial pressures are placing consumers under unprecedented strain just as public services face shrinking resources. Protecting the most vulnerable will require sustained investment, realistic expectations and a recognition that demand peaks when times are hardest.
Posted: 06 June 2022
OPINION: A chance purchase in central London becomes a reminder that fair pricing is about far more than value for money. From behavioural influences to consumer vulnerability, this argues that transparent, honest pricing remains fundamental to consumer protection.
Posted: 06 June 2022
OPINION: CTSI's new Director of Policy and Public Affairs reflects on arriving in the profession, the breadth of consumer protection issues ahead and the importance of giving Trading Standards a stronger voice during a period of significant change.
Posted: 31 January 2022
OPINION: Consumer protection should defend fairness and confidence without encouraging a culture of endless consumption. A reflection on COP26, buyer remorse and Alastair Campbell’s awkward Watchdog provocation asks where consumer justice ends and consumerism begins.
Login
