Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.
Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.
Latest JoTS Online Articles :
Filtered by tag|Brexit|Clear Filter
Posted: 20 January 2022
ANALYSIS: EU Exit has reshaped cross-border consumer protection, from holiday refunds and subscription traps to digital rights, court remedies and enforcement cooperation. With UK consumers losing access to several EU redress routes, the article considers how divergence, litigation barriers and the UK ICC’s advice role may affect confidence in buying from European traders.
Posted: 15 December 2021
UPDATES: New research suggests many small importers remain unprepared for post-Brexit customs requirements. With full import controls taking effect from January 2022, the findings highlight significant awareness gaps and the practical challenges facing SMEs.
Posted: 26 August 2021
ANALYSIS: The new year brought the end of the EU Exit transition period and with it a number of structural changes for consumers making purchases cross-border. These include the new Customs and Excise rules that are...
Posted: 16 December 2020
ANALYSIS: As a former European Commission official, Jacqueline Minor is no stranger to the complex and sometimes convoluted processes that have histor
Posted: 14 December 2020
UPDATES: Big rises in online consumer spending, a surge in consumer support requests and ongoing spending cuts are highlighted in an updated trading
Posted: 20 August 2020
UPDATES: Uncertainty over future funding threatened the closure of the UK European Consumer Centre, raising concerns that specialist support for cross-border consumer disputes could disappear after the Brexit transition period.
Posted: 24 July 2020
UPDATES: The future of the UK European Consumer Centre hangs in the balance as Brexit negotiations continue, with the possible loss of cross-border consumer assistance raising concerns for thousands seeking help with EU purchases.
Posted: 23 October 2019
UPDATES: UK ECC reassures families travelling to Europe during autumn half-term that it will continue handling cross-border consumer disputes after Brexit, while warning that no-deal changes could affect package travel, timeshare protection and small claims routes.
Posted: 09 October 2019
UPDATES: CTSI warns that trading standards services are not ready for a no-deal Brexit, citing untested retained EU law, loss of EU database access, new conformity procedures and deep cuts to local enforcement capacity.
Posted: 28 May 2019
ANALYSIS: More than 15,000 consumers sought help from the UK European Consumer Centre during 2018 despite Brexit uncertainty. The figures underline continuing demand for cross-border consumer advice while the service's future evolves.
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