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Journal of Trading Standards, Online Edition - JoTS Online

Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.

Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.


Latest JoTS Online Articles : 

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BSI rolls out international scheme

Posted: 25 September 2023

UPDATES: The British Standards Institution (BSI) has announced a new partnership with the UK Government designed to use international standards as a...
 

How To Fit A Blind In Your Home Office

Posted: 26 May 2021

SPONSORED: Roller blinds are presented as a practical home-office upgrade, with step-by-step guidance on measuring for recess or exact fits, ordering made-to-measure blinds and installing brackets safely and straight.
 

CCAS annual report published

Posted: 29 April 2021

UPDATES: CCAS’s latest annual report sets out how approved codes supported consumers and businesses through EU Exit, COVID-19 and rapid digital change, including nearly £2m recovered for consumers.
 

CCAS: A record to be proud of

Posted: 20 April 2021

ANALYSIS: Eight years after its launch, CCAS is presented as a growing route to better consumer protection, stronger business standards and trusted redress, with code sponsors ranging from home builders to motor services and healthcare trades.
 

LTS raises red flag on undelivered mail

Posted: 16 March 2021

UPDATES: London Trading Standards has warned that some companies using mail forwarding services may be unlawfully preventing consumer correspondence from reaching them, prompting nationwide engagement with the sector to safeguard complaints handling and legal compliance.
 

How to keep your fleet vehicles healthy

Posted: 11 January 2021

SPONSORED: Clean, well-maintained fleet vehicles do more than project a professional image - they can reduce running costs, improve fuel efficiency, extend vehicle life and help keep drivers safe on the road.
 

COVID guidance for salons published

Posted: 02 September 2020

UPDATES: Newly published COVID-secure guidance gives hairdressers, barbers and beauty businesses practical advice on reopening safely, providing sector-specific measures to protect staff and customers as restrictions ease.
 

Dealing with disruption

Posted: 04 August 2020

ANALYSIS: Online marketplaces, the sharing economy and rapidly changing digital business models are transforming consumer markets faster than regulation can keep pace. Examines the enforcement, legal and policy challenges posed by increasingly disruptive technologies and platforms.
 

Five years of HIES approval scheme

Posted: 28 July 2020

UPDATES: Five years after gaining CTSI Consumer Codes Approved Scheme approval, HIES reflects on its growth, consumer protections and commitment to raising standards across the renewable energy and home insulation sector.
 

COVID-19 guides for business launched

Posted: 27 May 2020

UPDATES: CTSI and BEIS have launched free COVID-19 guidance for businesses in sectors including travel, building trades and food and drink, helping firms understand fast-changing legal responsibilities.
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