Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.
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Latest JoTS Online Articles :
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Posted: 21 April 2022
UPDATES: The UK International Consumer Centre has secured continued Government funding, ensuring ongoing support for UK consumers who encounter problems when buying goods and services from overseas traders.
Posted: 07 April 2022
UPDATES: Two men have been jailed for laundering money generated by a sophisticated cross-border timeshare fraud that targeted hundreds of UK consumers. The investigation traces how advance-fee scams operated, how funds were moved through multiple accounts, and the partnership work that secured convictions.
Posted: 10 March 2022
UPDATES: New Europol and EUIPO findings show how organised criminals exploited the COVID-19 pandemic, online shopping growth and demand for healthcare products to expand counterfeiting, while the Anti-Counterfeit Group reports continued enforcement action and platform partnerships.
Posted: 20 January 2022
ANALYSIS: EU Exit has reshaped cross-border consumer protection, from holiday refunds and subscription traps to digital rights, court remedies and enforcement cooperation. With UK consumers losing access to several EU redress routes, the article considers how divergence, litigation barriers and the UK ICC’s advice role may affect confidence in buying from European traders.
Posted: 15 December 2021
UPDATES: As UK consumers pack their bags for Christmas and New Year get-aways, the UK International Consumer Centre (UKICC) is warning that many people are likely to be unaware of who their travel contract is...
Posted: 26 August 2021
ANALYSIS: The new year brought the end of the EU Exit transition period and with it a number of structural changes for consumers making purchases cross-border. These include the new Customs and Excise rules that are...
Posted: 20 August 2021
UPDATES: Brexit and COVID-19 caused a sharp rise in demand for advice about in-depth consumer problems from the UK International Consumer Centre (UKICC) in the first six months of 2021, it has been revealed. Issues related...
Posted: 08 January 2021
ANALYSIS: As the UK's future relationship with the EU changes, UK ECC considers how its expertise in cross-border consumer protection could evolve, expanding support for consumers beyond its traditional European remit.
Posted: 16 December 2020
ANALYSIS: As a former European Commission official, Jacqueline Minor is no stranger to the complex and sometimes convoluted processes that have histor
Posted: 09 September 2020
UPDATES: Demand for the UK European Consumer Centre soared during the pandemic as cancelled holidays, disrupted travel and cross-border shopping disputes generated unprecedented enquiries, highlighting the vital role the service plays in helping consumers resolve complaints with European businesses.
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