Login IconLogin / Member Area / Consumer Helpline delivered by Citizens Advice 0808 223 1133

1 Sylvan Court Sylvan Way SS15 6TH Basildon, Essex, UK
Journal of Trading Standards, Online Edition - JoTS Online

Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.

Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.


Latest JoTS Online Articles : 

Filtered by tag|Inside Trading Standards|Clear Filter


CTSI Conference 2025: Day Three

Posted: 20 June 2025


UPDATES: The final day of CTSI’s 2025 Conference in Blackpool wrapped up with energy, inspiration, and forward-looking discussions. Day Three highlighted the profession’s evolving role, from inclusivity and leadership to tackling complex consumer protection challenges. Awards, plenaries, and masterclasses showcased how Trading Standards is shaping the future - empowering officers, protecting communities, and preparing the next generation of practitioners ...

CTSI Conference 2025: Day Two

Posted: 18 June 2025


UPDATES: Day Two of CTSI’s 2025 Conference in Blackpool explored the cutting edge of Trading Standards, from AI’s risks and rewards for consumer protection to the dangers of unregulated cosmetic procedures. Delegates debated, learned, and celebrated new recruits at graduation ceremonies, before winding down with the annual Awards Dinner and after-party, blending insight, networking, and a dash of glamour ...

CTSI Conference 2025: Day One

Posted: 17 June 2025


UPDATES: Day One of CTSI’s 2025 Conference in Blackpool set the tone for an ambitious three days, with packed plenaries exploring inclusion, consumer detriment and emerging challenges facing Trading Standards. From dynamic pricing and unsafe products to disability awareness and new legislation, the opening day showcased the profession’s breadth, passion and determination to protect consumers and support fair trading ...

Analysis: Putting it Out There

Posted: 16 June 2025


ANALYSIS: Hundreds of young people packed the 2025 REACH Society Careers Conference - and Trading Standards took centre stage. From inspiring role models to new apprenticeship opportunities, this article explores how the profession is reaching diverse new talent, opening doors and showing the next generation how they can build careers that truly make a difference ...

Profile: A Job Well Done

Posted: 13 January 2025


ANALYSIS: Peter Tompkins’ 60-year Trading Standards career spans from Weights and Measures inspections to modern consumer protection. He’s seen major changes: more women in the profession, shifts from prosecutions to advice, and challenges from austerity. Optimistic, he stresses the need for proper funding, sensible regulation, and further support for new officers ...

Speaking Out for Consumers

Posted: 13 January 2025


ANALYSIS: Nearly half a billion pounds was lost to bank scams in the UK last year, leaving victims “devastated, embarrassed and angry with themselves.” Experts warn that consumer education is key to prevention, yet dwindling resources mean many miss out on vital guidance. Discover how Trading Standards is fighting back - and why early education could protect you for life ...

© 2026 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: