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Journal of Trading Standards, Online Edition - JoTS Online

Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.

Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.


Latest JoTS Online Articles : 

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Profile: Can-do attitude

Posted: 26 November 2024

ANALYSIS: Kristina Hann’s Trading Standards career has taken in disability, discrimination, elite swimming, rogue trader investigations and life with assistance dog Louis. Her story is a sharp reminder that reasonable adjustments open doors, while low expectations close them.
 

Taking on the ticket scam touts

Posted: 06 August 2024

ANALYSIS: TQ Tickets was a family-run enterprise which bought concert tickets in bulk from primary sellers online and...
 

Parallel problems in product safety

Posted: 29 July 2024

ANALYSIS: Research comparing product safety regulation in Australia, the US and the UK reveals strikingly familiar barriers, from political inertia to fragmented systems. Dr Catherine Niven considers what overseas experience can teach regulators seeking more effective consumer protection.
 

Seeing the big picture

Posted: 10 July 2024

ANALYSIS: Effective enforcement depends on more than individual casework. Examining intelligence gathering across Trading Standards, this feature explores why incidents go unreported, how fragmented data weakens consumer protection, and why better collaboration and analysis are essential for identifying emerging risks and directing resources where they are needed most.
 

Time to speak out on harassment

Posted: 10 July 2024

ANALYSIS: Abuse, intimidation and harassment have become an increasingly familiar part of frontline Trading Standards work. Drawing on practitioner experiences, survey findings and expert opinion, this feature examines the scale of the problem, its impact on officers and the practical steps needed to create safer working environments.
 

Paying the price for poor legislation

Posted: 10 July 2024

ANALYSIS: Animal health and welfare enforcement carries profound consequences for public health, farming and consumer confidence, yet outdated legislation continues to frustrate effective action. This analysis considers where the legal framework falls short and argues for reforms that would give enforcement officers the powers modern challenges demand.
 

Special report: Food for thought

Posted: 10 July 2024

ANALYSIS: Food allergies can make accurate labelling a matter of life and death. This special report investigates the responsibilities of manufacturers, retailers and regulators, explores continuing weaknesses in allergen information, and considers how legislation, technology and enforcement can work together to better protect consumers.
 

Inspiring new recruits

Posted: 08 July 2024

ANALYSIS: Encouraging more young people into Trading Standards requires visibility as well as opportunity. Reporting from a careers event organised with the REACH Society, this feature highlights efforts to broaden recruitment, improve representation and introduce the profession to talented future officers from diverse backgrounds.
 

The devil's in the detail

Posted: 08 July 2024

ANALYSIS: The Digital Markets, Competition and Consumers Act represents one of the biggest changes to consumer law in years. This assessment examines its development, new enforcement powers and what the legislation will mean in practice for Trading Standards.
 

Hitting the brakes on admin fees

Posted: 03 July 2024

ANALYSIS: Hidden administration fees in the used car market prompted complaints and enforcement action. Discover how Trading Standards challenged the practice, the legal issues involved and the wider implications for dealers and consumer confidence.

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