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Journal of Trading Standards, Online Edition - JoTS Online

Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.

Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.


Latest JoTS Online Articles : 

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TS cracks down on roofing rogues

Posted: 28 January 2019

UPDATES: Warwickshire Trading Standards secures convictions after rogue traders targeted an elderly homeowner with unnecessary work worth more than £25,000, highlighting the continuing threat posed by doorstep crime and consumer fraud.
 

CTSI approves Home Builders Code

Posted: 04 January 2019

UPDATES: CTSI approval of the Consumer Code for Home Builders strengthens standards for the marketing, purchase and sale of new homes, giving buyers clearer expectations of service and redress.
 

LTS: Tackling rogue letting agents

Posted: 21 September 2018

UPDATES: London Trading Standards found widespread failures by letting agents to display legally required fees and client money protection information, while enforcement action continues against rogue operators breaching consumer law.
 

SafeStyle UK fined for aggressive tactics

Posted: 27 July 2018

UPDATES: SafeStyle UK has received one of West Yorkshire's largest consumer protection penalties after admitting aggressive and misleading sales practices, marking a significant prosecution by the region's multi-agency financial exploitation team.
 

Govt tackles rogue letting agents

Posted: 14 May 2018

ANALYSIS: Government promises to reform the lettings sector are examined alongside long-standing concerns over enforcement, regulation and consumer protection, asking whether the latest proposals will finally deliver meaningful change.
 

Let there be light on lettings fees

Posted: 15 January 2018

ANALYSIS: Camden Trading Standards' successful Upper Tribunal case against Foxtons established a binding legal precedent on letting agents' fees, strengthening enforcement of the Consumer Rights Act and ensuring consumers receive clear information about the charges they face.
 

The great direct sales scandal

Posted: 15 January 2018

ANALYSIS: The prosecution of Summit Roofguard exposed high-pressure sales techniques, misleading finance arrangements and systemic consumer detriment, prompting wider questions about accountability across the direct sales and consumer finance sectors.

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