Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.
Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.
Latest JoTS Online Articles :
Filtered by tag|Opinion|Clear Filter
Posted: 20 January 2022
OPINION: Trading standards remains in demand during crises, yet declining local capacity and rising consumer detriment have weakened the profession’s ability to prove its wider value. The case for investment must link consumer protection to confident markets, SME growth, levelling up and the wider regulatory ecosystem.
Posted: 13 January 2022
OPINION: Green claims are becoming more influential, more complex and more open to abuse, from vague sustainability language to outright scams. Trading standards can help businesses comply and consumers choose with confidence, but the Net Zero agenda will require far greater capacity if greenwashing is to be tackled effectively.
Posted: 06 January 2022
OPINION: A response to criticism of the Enterprise Act argues that consumer protection still depends on making civil enforcement work, rebuilding consumer education and recognising the wider damage caused by weakened market intelligence.
Posted: 05 January 2022
OPINION: As Chief Executive of both Oxfordshire County Council and Cherwell District Council, Yvonne Rees is constantly performing a high-stakes balancing act. Responsible for large teams of people and departments across the...
Posted: 08 December 2021
OPINION: Membership of an approved consumer code is only the starting point, argues the author, who explains why consistently applying high standards and embracing good customer service is what builds lasting consumer confidence.
Posted: 27 September 2021
OPINION: Looking back on eight years as Chair of National Trading Standards, the author reflects on major achievements, collaborative successes, emerging threats and the challenges of protecting consumers before handing over leadership to a successor.
Posted: 10 September 2021
OPINION: CTSI’s response to the Government’s consumer protection consultation will press for a more strategic system, arguing that national, regional and local enforcement must work together to support consumer confidence.
Posted: 26 August 2021
OPINION: The Policy Team has been recently taking a close look at the Lead Officer Framework and thinking of ways to improve it, in terms of CTSI support and engagement with...
Posted: 29 July 2021
OPINION: Traipsing through a gargantuan supermarket, my eight-year-old boy-wonder Achilles in tow, searching for guacamole, is certainly not my idea of an adventure. When Achilles first asked for “quakeemolee”, there was no doubt...
Posted: 05 July 2021
OPINION: As the Minister for Small Business, Consumers and Labour Mar...
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