ANALYSIS: Operation Usk began as a local illicit tobacco inquiry and became one of Wales’ most significant Trading Standards investigations, uncovering fraud, money laundering and links to wider organised crime. Mandy Flood’s account shows the personal risks, partnership working and persistence needed when apparently routine cases reveal something far more serious.

ANALYSIS: Local authorities and Trading Standards teams are no longer just warning others about cyber threats - they are increasingly targets themselves. Drawing on expert advice and recent data incidents, this piece explains the practical steps councils need to take to protect sensitive information, investigations and frontline services.

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UPDATES: The final day of CTSI’s 2025 Conference in Blackpool wrapped up with energy, inspiration, and forward-looking discussions. Day Three highlighted the profession’s evolving role, from inclusivity and leadership to tackling complex consumer protection challenges. Awards, plenaries, and masterclasses showcased how Trading Standards is shaping the future - empowering officers, protecting communities, and preparing the next generation of practitioners ...

UPDATES: The final day of CTSI Conference 2025 looked firmly to the future, from workforce diversity and professional development to the DMCC Act and Primary Authority. As awards, reflections and a change of Chair brought Blackpool to a close, the message was one of inclusion, renewal and readiness for change.

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UPDATES: Day Two of CTSI’s 2025 Conference in Blackpool explored the cutting edge of Trading Standards, from AI’s risks and rewards for consumer protection to the dangers of unregulated cosmetic procedures. Delegates debated, learned, and celebrated new recruits at graduation ceremonies, before winding down with the annual Awards Dinner and after-party, blending insight, networking, and a dash of glamour ...

UPDATES: Day Two of CTSI Conference 2025 placed artificial intelligence, consumer vulnerability and emerging regulatory challenges at the centre of discussion. Alongside sessions on cosmetic procedures, animal welfare, ghost plates and renters’ rights, delegates were urged to focus on people as much as technology when protecting consumers.

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UPDATES: Day One of CTSI’s 2025 Conference in Blackpool set the tone for an ambitious three days, with packed plenaries exploring inclusion, consumer detriment and emerging challenges facing Trading Standards. From dynamic pricing and unsafe products to disability awareness and new legislation, the opening day showcased the profession’s breadth, passion and determination to protect consumers and support fair trading ...

UPDATES: CTSI Conference 2025 opened in Blackpool with a programme that reflected the full breadth of modern Trading Standards work, from organised crime and unsafe products to inclusion, new legislation and consumer detriment. The first day set a clear tone: stretched services remain ambitious, resilient and essential.

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ANALYSIS: Hundreds of young people packed the 2025 REACH Society Careers Conference - and Trading Standards took centre stage. From inspiring role models to new apprenticeship opportunities, this article explores how the profession is reaching diverse new talent, opening doors and showing the next generation how they can build careers that truly make a difference ...

ANALYSIS: CTSI’s return to the REACH Society Careers Conference showed how direct engagement with young people can widen access to Trading Standards and regulatory careers. The piece highlights the importance of representation, apprenticeships and collaboration in building a profession that better reflects the communities it serves.