Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.
Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.
Latest JoTS Online Articles :
Filtered by tag|Consumer Goods and Services|Clear Filter
Posted: 23 June 2025
OPINION: Martyn James reflects on a career spent explaining consumer rights to the public, from financial scandals and media work to the growing threat of AI-enabled fraud. His conversation underlines why clear, memorable advice matters when consumers are overwhelmed, anxious or unsure where to turn.
Posted: 19 May 2025
UPDATES: Millions of people are living in fear of illegal money-lenders, and a new national campaign is urging them to seek help. Stop Loan Sharks Week 2025 shines a light on the hidden emotional toll of loansharking - and reassures victims that confidential support is available whenever they’re ready to come forward ...
Posted: 19 May 2025
UPDATES: Covers the launch of the national campaign raising awareness of illegal money lending, the harm caused to vulnerable communities and the support available to victims.
Posted: 28 March 2025
UPDATES: CTSI is calling for stronger Government action after new research revealed the scale of consumer detriment across the UK, with billions of pounds lost to poor practice, scams and unfair treatment.
Posted: 11 February 2025
UPDATES: A specialist training day at the Birmingham Assay Office highlighted the growing importance of diamond description, verification and hallmarking knowledge for Trading Standards Officers tackling consumer fraud.
Posted: 25 November 2024
UPDATES: Worcestershire Trading Standards is urging Black Friday shoppers to stay alert to bogus websites, counterfeit goods and unsafe payment requests, while reminding consumers of their cancellation and refund rights when online bargains go wrong.
Posted: 30 October 2024
UPDATES: South Lanarkshire Trading Standards is checking all 34 registered firework sellers through covert test purchases, reinforcing Scotland’s rules on underage sales, legal selling hours and restricted seasonal sales periods.
Posted: 29 October 2024
UPDATES: Islington’s prosecution of Mailbox Group Ltd highlights the compliance risks facing mail forwarding firms after fake identification checks obstructed a drugs investigation and exposed serious weaknesses in client verification.
Posted: 21 October 2024
UPDATES: Hull Trading Standards receives the Touchstone Award after dismantling a major online jewellery scam, highlighting the investigation that led to recognition for protecting consumers.
Posted: 08 October 2024
OPINION: Counterfeit gold jewellery remains a major threat to consumers and legitimate traders. This opinion piece argues that effective hallmarking, stronger enforcement and greater public awareness are essential to protecting confidence in the jewellery market.
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