Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.
Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.
Latest JoTS Online Articles :
Filtered by tag|Consumer Goods and Services|Clear Filter
Posted: 08 October 2024
UPDATES: Inspections during London Trading Standards Week uncovered widespread pricing failures, from missing shelf prices to misleading charges at the till, reinforcing the importance of clear pricing and robust enforcement during the cost-of-living crisis.
Posted: 07 October 2024
UPDATES: CTSI criticises the reduction in the reimbursement cap for authorised push payment fraud victims, warning that the new limit risks leaving consumers exposed and calling for stronger protections against increasingly sophisticated scams.
Posted: 04 October 2024
UPDATES: A new age verification app has received Primary Authority approval after demonstrating high levels of accuracy, offering retailers an automated way to strengthen age-restricted sales compliance and record refusals.
Posted: 05 September 2024
UPDATES: Which? has condemned the Payment Systems Regulator’s proposal to cut the reimbursement cap for authorised push payment fraud victims from £415,000 to £85,000, warning that high-value scam victims could be abandoned.
Posted: 02 September 2024
UPDATES: Hertfordshire Trading Standards has urged Oasis fans to avoid ticket scams by using official sellers, checking website details and paying by credit card, as ministers also examine dynamic pricing practices.
Posted: 02 September 2024
UPDATES: CTSI is calling for consumers who experienced unexpected price increases when buying Oasis concert tickets to report their experiences, adding the profession's voice to growing scrutiny of dynamic pricing and its implications for consumer protection.
Posted: 12 August 2024
SPONSORED: The British Hallmarking Council is inviting entries for the 2024 HALO Award, recognising online jewellers who help consumers understand hallmarks and avoid misleading descriptions when buying precious-metal jewellery.
Posted: 06 August 2024
ANALYSIS: TQ Tickets was a family-run enterprise which bought concert tickets in bulk from primary sellers online and...
Posted: 17 July 2024
UPDATES: The CMA has opened a consultation on trader recommendation platforms amid concerns over misleading endorsements, inadequate vetting and weak complaints processes. The review seeks views on improving standards and consumer confidence across the sector.
Posted: 08 July 2024
OPINION: Cross-border shopping, online marketplaces and increasingly sophisticated scams have made consumer protection more complex than ever. This opinion piece highlights the practical support available through the UK International Consumer Centre team and explains why international cooperation remains vital for resolving disputes.
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