Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.
Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.
Latest JoTS Online Articles :
Filtered by tag|Opinion|Clear Filter
Posted: 30 June 2021
OPINION: Brexit, the pandemic and shifting consumer behaviour have exposed deep structural pressures on trading standards. Solving the profession's future requires fitting together every piece of an increasingly complex policy and enforcement puzzle.
Posted: 18 June 2021
OPINION: Newly elected CTSI Board members outline their priorities for the Institute's future, discussing professional leadership, consumer protection, governance and how trading standards can strengthen its influence and public profile.
Posted: 26 May 2021
OPINION: High-profile scam cases continue to expose the consequences of years of declining Trading Standards resources. Stronger enforcement, better funding and greater political commitment are needed to protect consumers effectively.
Posted: 07 January 2021
OPINION: A personal reflection on consumer loyalty argues that businesses earn lasting trust through consistent standards, while poor service and complacency can quickly undermine even long-established customer relationships.
Posted: 14 December 2020
OPINION: The next CTSI chief executive must be willing to challenge government, reject easy compromises and rebuild the profession’s influence after austerity, Brexit and COVID-19 exposed the need for stronger leadership.
Posted: 10 December 2020
OPINION: Frontline trading standards professionals describe how COVID-19 changed workloads, priorities and enforcement pressures, revealing the strain on small teams as they adapted services during a national crisis.
Posted: 15 November 2020
OPINION: A personal reflection on professional standards, public service and leadership argues that delivering a consistently high-quality Trading Standards service depends on commitment, integrity and continual improvement.
Posted: 19 October 2020
OPINION: Preventing underage knife sales remains a vital part of tackling knife crime. Drawing on National Trading Standards test purchasing results, this opinion piece argues for continued enforcement, retailer engagement and sustained investment.
Posted: 13 August 2020
OPINION: Reflecting on the response to COVID-19, this piece explores how collaboration between OPSS, CTSI and local authority Trading Standards strengthened consumer protection, supported businesses and demonstrated the value of coordinated partnership working during a national emergency.
Posted: 21 July 2020
OPINION: Ten years after the Consumer Code for Home Builders began, its chair reflects on the Code’s growth, the importance of independent dispute resolution and the need to keep improving protection for new-build buyers.
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