Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.
Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.
Latest JoTS Online Articles :
Filtered by tag|Property and Housing|Clear Filter
Posted: 24 July 2024
UPDATES: Consumer Scotland has begun a wide-ranging review of the domestic energy-efficiency market, seeking evidence of misleading practices, weak consumer protections and barriers to confidence as millions of homes prepare for the transition to cleaner heating.
Posted: 24 July 2024
UPDATES: Cornwall Trading Standards is warning residents about doorstep jet-washing traders who lure homeowners with free demonstrations before pressuring them into paying vastly inflated prices, with older people believed to be among those most frequently targeted.
Posted: 13 May 2024
UPDATES: Two fraudulent letting agents who stole deposits, rents and holding fees worth more than £24,000 have been sentenced after a Trading Standards and National Trading Standards investigation exposed a long-running rental scam.
Posted: 19 February 2024
ANALYSIS: As soaring rents and shrinking supply place unprecedented pressure on tenants, this feature examines the consumer protection challenges emerging across the private rented sector and the increasingly important role of Trading Standards in tackling poor practice.
Posted: 08 February 2024
UPDATES: Consumer Code for Home Builders has appointed regulation specialist Claire Whyley to its Board, strengthening consumer representation as the organisation implements recommendations from its independent Code review.
Posted: 16 January 2024
UPDATES: Revised consumer codes for the home-building sector aim to improve consistency, strengthen protection for buyers and raise standards across the new homes market.
Posted: 08 January 2024
UPDATES: A property maintenance director has been prosecuted after falsely displaying recognised trade accreditation logos and claiming membership of certification schemes. The case highlights how misleading endorsements can distort competition and undermine consumer confidence.
Posted: 13 December 2023
UPDATES: The Consumer Code for Home Builders celebrates five years as a CTSI Approved Code after another successful audit, with independent reviewers and auditors recognising its commitment to continual improvement and stronger consumer protection.
Posted: 13 September 2023
UPDATES: The Property Ombudsman has appointed Louise Baxter, CTSI Lead Officer for Consumer Advice and Education, as a non-executive director of its...
Posted: 31 August 2023
OPINION: The one thing we can all be certain of is change. Whether it’s a change in regulations, customer needs, availability...