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Journal of Trading Standards, Online Edition - JoTS Online

Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.

Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.


Latest JoTS Online Articles : 

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Consumer Scotland eyes green sector

Posted: 24 July 2024

UPDATES: Consumer Scotland has begun a wide-ranging review of the domestic energy-efficiency market, seeking evidence of misleading practices, weak consumer protections and barriers to confidence as millions of homes prepare for the transition to cleaner heating.
 

Cornwall takes on high-pressure sales

Posted: 24 July 2024

UPDATES: Cornwall Trading Standards is warning residents about doorstep jet-washing traders who lure homeowners with free demonstrations before pressuring them into paying vastly inflated prices, with older people believed to be among those most frequently targeted.
 

Rogue letting agents sentenced

Posted: 13 May 2024

UPDATES: Two fraudulent letting agents who stole deposits, rents and holding fees worth more than £24,000 have been sentenced after a Trading Standards and National Trading Standards investigation exposed a long-running rental scam.
 

Trading Standards on the home front

Posted: 19 February 2024

ANALYSIS: As soaring rents and shrinking supply place unprecedented pressure on tenants, this feature examines the consumer protection challenges emerging across the private rented sector and the increasingly important role of Trading Standards in tackling poor practice.
 

CCHB appoints new Board member

Posted: 08 February 2024

UPDATES: Consumer Code for Home Builders has appointed regulation specialist Claire Whyley to its Board, strengthening consumer representation as the organisation implements recommendations from its independent Code review.
 

Updated codes for home buyers

Posted: 16 January 2024

UPDATES: Revised consumer codes for the home-building sector aim to improve consistency, strengthen protection for buyers and raise standards across the new homes market.
 

Company fined for misuse of logos

Posted: 08 January 2024

UPDATES: A property maintenance director has been prosecuted after falsely displaying recognised trade accreditation logos and claiming membership of certification schemes. The case highlights how misleading endorsements can distort competition and undermine consumer confidence.
 

CCHB marks five year milestone

Posted: 13 December 2023

UPDATES: The Consumer Code for Home Builders celebrates five years as a CTSI Approved Code after another successful audit, with independent reviewers and auditors recognising its commitment to continual improvement and stronger consumer protection.
 

Louise Baxter joins TPO Board

Posted: 13 September 2023

UPDATES: The Property Ombudsman has appointed Louise Baxter, CTSI Lead Officer for Consumer Advice and Education, as a non-executive director of its...
 

Codes and the value of independence

Posted: 31 August 2023

OPINION: The one thing we can all be certain of is change. Whether it’s a change in regulations, customer needs, availability...

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