Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.
Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.
Latest JoTS Online Articles :
Filtered by tag|Consumer Goods and Services|Clear Filter
Posted: 23 March 2023
UPDATES: A nationwide Scottish pricing survey uncovered widespread failures in price marking, unit pricing and checkout accuracy, highlighting how seemingly small errors are costing consumers millions during the cost-of-living crisis.
Posted: 03 March 2023
UPDATES: Kent County Council is urging residents to stay alert to seasonal rogue traders and cold callers while highlighting its Trading Standards Checked scheme as a way to identify reputable local businesses.
Posted: 30 January 2023
UPDATES: An investigation by the Northern Ireland Trading Standards Service (TSS) has revealed that almost one in 10 bags...
Posted: 19 December 2022
UPDATES: Kent Trading Standards has launched cost-of-living videos offering practical advice to help households and businesses avoid scams and make informed consumer decisions.
Posted: 15 November 2022
UPDATES: As festive online shopping gathers pace, Citizens Advice highlights the growing threat of scams and counterfeit goods, offering practical advice to help consumers buy safely.
Posted: 05 September 2022
OPINION: The language used to describe people as consumers, customers, citizens or patients shapes expectations, rights and public policy. This thought-provoking piece questions whether 'consumer' remains the most appropriate label.
Posted: 24 August 2022
ANALYSIS: A detailed short-weights survey reveals the scale of underfilled products reaching shop shelves, examining inspection findings, their impact on consumers and the enforcement action needed to improve compliance.
Posted: 10 August 2022
UPDATES: Complaints about online travel bookings have risen sharply, prompting renewed advice for consumers and enforcement bodies. The article examines the trends behind the increase and the issues most commonly reported.
Posted: 08 August 2022
UPDATES: A respected consumer protection specialist has been appointed to chair a Code review, bringing extensive regulatory experience to work examining future standards and governance arrangements.
Posted: 02 August 2022
UPDATES: New insights into the cost-of-living crisis reveal changing consumer pressures and purchasing behaviour, providing valuable context for Trading Standards professionals responding to emerging risks.
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