Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.
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News Category Tags: Crime, Product Safety, Health and Safety, Counterfeit Goods, Retail, Animal Health and Welfare, Legal and Policy, Enforcement Practice, Product Recalls, Property and Housing, Automotive, Vapes, Business, CTSI Conference, CTSI Hero Awards.
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Posted: 09 July 2020
UPDATES: The global COVID-19 lockdown has shifted the working patterns of millions of people, with many working entirely from home. Fraudsters have adapted to that shift. Homeworkers are receiving...
Posted: 09 July 2020
UPDATES: The Consumer Codes Approval Scheme (CCAS) is celebrating five years of Alternative Dispute Resolution (ADR) consumer regulations. The ADR regulations were launched in 2015 to improve relationships between...
Posted: 08 July 2020
UPDATES: As COVID-19 lockdown measures start to ease, National Trading Standards (NTS) is predicting a rise in scam telephone calls as illegitimate call centres around the world get back...
Posted: 08 July 2020
UPDATES: The Chartered Trading Standards Institute (CTSI) is seeking nominations for Chair, Vice Chair and Second Vice Chair of the Council of the Institute for 2021. Nominations for these...
Posted: 30 June 2020
UPDATES: CTSI urges Government action to prevent financially stretched councils from issuing emergency spending controls, warning that reduced local authority capacity could seriously affect essential trading standards services.
Posted: 30 June 2020
UPDATES: Consumers are warned about convincing fake National Insurance refund emails exploiting the COVID-19 crisis, with fraudsters using government branding to steal personal and financial information.
Posted: 24 June 2020
UPDATES: Fraudsters are exploiting government business support schemes through fake grant emails. CTSI explains the latest scam and urges businesses to remain vigilant before sharing personal or payment details.
Posted: 22 June 2020
UPDATES: A new Scam Ad Alert system brings regulators and major online platforms together to remove fraudulent paid-for advertisements more quickly, strengthening efforts to protect consumers from digital scams.
Posted: 19 June 2020
UPDATES: CTSI warns of fraudulent text messages claiming to arrange COVID-19 home testing visits, highlighting another scam designed to exploit public anxiety during the pandemic.
Posted: 17 June 2020
UPDATES: CTSI has joined consumer bodies and regulators in warning retailers against pandemic price gouging, urging businesses to act responsibly as demand rises for essential goods during COVID-19.
Posted: 15 June 2020
UPDATES: Citizens Advice polling shows a third of UK adults were targeted by scammers during lockdown, with disabled people, shielded consumers and those hit financially by the pandemic facing heightened risk.
Posted: 15 June 2020
UPDATES: The Health and Safety Executive has warned that KN95 masks are not suitable PPE, with fraudulent certification driving concern and more than 1.5 million products quarantined.
Posted: 09 June 2020
UPDATES: A tribute to Jim Short remembers a respected Scottish Trading Standards figure whose Institute service, committee work and professional influence spanned decades and left a lasting mark on colleagues.
Posted: 09 June 2020
UPDATES: London Trading Standards is calling for consumers' refund rights to be upheld after sharp rises in complaints about cancelled travel, events and voucher offers during the pandemic.
Posted: 08 June 2020
UPDATES: A tribute to Roy Stenning traces his life from wartime engineering to a long Trading Standards career in Greenwich, reflecting on his public service, family life and enduring friendships.
Posted: 08 June 2020
UPDATES: CTSI has warned consumers about a fake trading standards website and premium-rate helpline that misuse the Institute's address and exploit public trust during the COVID-19 pandemic.
Posted: 01 June 2020
UPDATES: London Trading Standards teams at Heathrow have intercepted millions of sub-standard face masks and thousands of counterfeit hand sanitisers, exposing false safety claims and non-compliant pandemic supplies.
Posted: 27 May 2020
UPDATES: CTSI and BEIS have launched free COVID-19 guidance for businesses in sectors including travel, building trades and food and drink, helping firms understand fast-changing legal responsibilities.
Posted: 22 May 2020
UPDATES: OPSS and CTSI have launched training to help enforcement officers identify counterfeit PPE and hand cleansing products, responding to fraudulent certification and rising demand during the pandemic.
Posted: 19 May 2020
UPDATES: A fake Government-branded council tax reduction email is using the financial strain of lockdown to harvest personal and banking details, prompting CTSI to warn the public not to click links and to report suspicious messages to Action Fraud.